Submit a request – Rec Room Help Center

Please choose a request type below

Your email address

Support Category

Login Issue

Where did you create your account? Include the city, state, and country (e.g. Los Angeles, California, US).

What are some past usernames you remember using?

Separate multiple usernames by comma.

When did you last have access to your account?

Have you purchased tokens or RR+ in the past?(optional)

I have attached a receipt of the oldest purchase I can find(optional)

Describe your issue in a few words:

Audio Issue(optional)

Have you checked your "audio" settings via the watch?(optional)

2FA Issue

Is your email address registered to your account?

What device/platform are you having the problem on?(optional)

This may help us more quickly diagnose your issue.

What is the error code you are receiving?(optional)

What is the @username(s) of the account(s) you would like to delete?

Subject

Description

Please enter the details of your request. A member of our staff will respond as soon as possible.

Your full name

Your Rec Room @username

Enter without including the @ symbol.

Attachments(optional)

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