Users may need to have a manual account recovery for the following reasons
- If your account was stolen
- If someone has access to your account either because they switched the email on your account, or they know your password, please do submit a ticket with us so we can work on securing and delivering your account back to you.
- If you do not remember the credentials to your account and you don't have an email attached to the account.
If you need a manual account recovery, please contact our support team by sending us a ticket.