Steam
If you go to purchase tokens but are not receiving the checkout prompt by Steam to finalize your purchase, this is usually an issue with having the Steam overlay off. To enable the Steam overlay, please see this help article from Steam Support.
If you're still not able to purchase tokens, please contact our support team for further assistance here.
Oculus Launcher
Unfortunately, Oculus does not support being able to purchase add-ons or other transactions while on desktop mode. Please either start the game in VR to purchase tokens/RR+, use the Steam version of Rec Room, or try on another platform.
Standalone Launcher (Rec Room Launcher)
We are not tracking any issues on standalone regarding not being able to purchase tokens. If you're unable to purchase tokens using the Standalone launcher for Rec Room on PC, reach out to us by sending a ticket.
If this article did not resolve the issue or answer your question, feel free to submit a ticket with our support staff.